Shipping & Delivery Policy

Effective Date: November 14, 2026

WeWash4U does not ship products by courier. We provide a local pickup-and-delivery service for your own shoes within our service area in Bengaluru.

Service area

We pick up and deliver only in the Bengaluru areas listed in the app. When you enter your address or PIN code, the app tells you whether we serve it. We do not deliver outside India.

Pickup

When booking, you choose a pickup date and a time slot. Our delivery partner comes to your address during that slot. You can track them live in the app.

Delivery timelines

• Standard services (Basic Wash, Deep Clean, Premium Care): delivered from the next day after pickup, in the delivery slot you choose.
• Express Wash: same-day or next-day delivery.

If we cannot meet your chosen slot (for example, due to weather or heavy demand), we will contact you to arrange a new time.

Charges

Pickup and delivery are free. You only pay for the services and add-ons on your order.

If you are not available

Our delivery partner will call you. If we cannot reach you, we will reschedule the pickup or delivery with you. Please keep your phone number and address up to date in the app.

Contact